Discussion topic: Cannot access Netflix remotely

This message was authored by: CarolineLJ · ‎22 Oct 2026

I am abroard and trying to access Netflix, which I pay for through my Sky account.

I cannot access Netflix and have been chatting to them for some time-they can't solve the matter because it is provided by Sky-what do I do please.

This message was authored by: TimmyBGood · ‎22 Oct 2026

Did you link up the Netflix account to Sky billiing before you travelled?

Have you successfully accessed Netflix through that account on the current device before leaving home?

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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