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Discussion topic: Cancelling

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This message was authored by: Ompa

Message posted on ‎19 Jun 2026 09:51 AM

Cancelling

Need to cancel sky in the cooling of period

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎19 Jun 2026 09:54 AM

Re: Cancelling

Posted by a Superuser, not a Sky employee. Find out more
@Ompa wrote:

Need to cancel sky in the cooling of period

Best to contact Sky for that.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Daniel0210

Message posted on ‎19 Jun 2026 10:29 AM

Re: Cancelling

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@Ompa 
If you successfully cancel you should receive an acknowledgment email from Sky.

After cancelling return packaging will be sent out for any loaned equipment Sky are expecting back. It’s important that you obtain proof of posting and keep it safe and indefinitely.


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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This message was authored by: Ompa

Message posted on ‎19 Jun 2026 05:57 PM

Cancelling

I want to cancel my order I did two days ago 

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This message was authored by: Daniel0210

Message posted on ‎19 Jun 2026 06:04 PM - last edited: ‎19 Jun 2026 06:07 PM

Re: Cancelling

Posted by a Superuser, not a Sky employee. Find out more

@Ompa 

Your second post (moved here) is confusing. Have you only ordered Sky Q, or as this mornings post suggested it has been fitted and you are in the cooling off period? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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This message was authored by: PandJ2020

Message posted on ‎19 Jun 2026 06:29 PM

Re: Cancelling

Posted by a Superuser, not a Sky employee. Find out more
@Ompa wrote:

I want to cancel my order I did two days ago 

Best to contact Sky for that.

I am just another Sky customer and my views are my own even if you don't like the answers
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