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Discussion topic: Cancelling an order

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This message was authored by: Lin20

Message posted on ‎02 Mar 2025 12:39 AM

Cancelling an order

I was having a few problems with my Q box and the very kind assistant placed an order for a new box for me. But I no longer need it because I have sorted the problem myself and would like to cancel the new box please?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎02 Mar 2025 05:20 AM

Re: Cancelling an order

Posted by a Superuser, not a Sky employee. Find out more

@Lin20 

You need to call Sky when the lines reopen later to cancel the replacement box being sent out however it may already be on its way. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
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Sky customer since 2001
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This message was authored by: Lin20

Message posted on ‎02 Mar 2025 12:42 PM

Re: Cancelling an order

THANK YOU!! so much for letting me know and for your time Daniel. I very much appreciate it and bye for now.  Sincere best wishes,  Linda 😊

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