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Discussion topic: Cancel packages

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This message was authored by: Alankeen

Cancel packages

How do I cancel the sky sport package and tnt sports from my account as I no longer want them they say I have to do it through the app but I can not work out how to any help would be appreciated
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This message was authored by: Daniel0210

Re: Cancel packages

Posted by a Superuser, not a Sky employee. Find out more

@Alankeen 
Cancel PART of your TV package:
You need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying for the full period. Also make sure cancellation of a certain add-on doesn’t affect another discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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