Discussion topic: Cancel my engeneee visit
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Message posted on
01 Oct 2024
10:06 AM
- last edited:
01 Oct 2024
02:25 PM
by
KevNewMedia
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Cancel my engeneee visit
My name is [information removed] I need to cancel all orders I made yesterday as I live by myself and I'm going to be working away to Christmas
Moderator note: personally identifiable information removed
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All Replies
Message posted on 01 Oct 2024 10:15 AM
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Re: Cancel my engeneee visit
In case you aren’t aware we are mainly fellow customers on here trying to help other customers and you’re not contacting Sky Customer Services by posting on the forum.
Your post has been removed as you've posted your full name and address on a public forum (and told everyone it I'll be empty for a while). The post will reappear once edited by staff.
Youll need to contact Sky to cancel your order/engineer visit. You can call Sky free by dialling 150 from a Sky Talk landline or a Sky Mobile, alternatively you can use:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and it provides a 0333 number.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated ROI number.
(The forum doesn’t allow us to type the numbers in full).
You will find that similar to calling other large companies the start will be automated which may also try to send you here to the forum. Stay on the line as long as possible and don’t hang up. If necessary say nothing when the automated system asks you what your call is about as it should then route your call into a queue for the next available agent.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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