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Discussion topic: Can’t get sky working no internet connection

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This message was authored by: Cfox6

Can’t get sky working no internet connection

I'm have been trying to sort this out and I. And actually speak to anyone over the phone . My sky tv will now work as saying no internet connect , I have now upgraded my internet but I still unable to watch tv I would like to be able to speak to someone about this 

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This message was authored by: Doc5907

Re: Can’t get sky working no internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Cfox6 wrote:

I'm have been trying to sort this out and I. And actually speak to anyone over the phone . My sky tv will now work as saying no internet connect , I have now upgraded my internet but I still unable to watch tv I would like to be able to speak to someone about this 


@Cfox6 

Afraid your not talking to Sky here as we are fellow customers.

 

To call Sky you can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
On the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number for Ireland.

Say 'technical' when prompted, stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

....................................................................................................................
Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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