@DELIPE wrote:
Continued problems with Sky q and mini box. Followed on screen instructions to press 001 but then when it booted back up it's stuck on a blue screen saying 'accessibility on sky q' and I can't get off that. It's the same on the mini box tv.
enginner visit last week and new mini box installed amongst other things and it has worked ok for a few days but then all the problems have started again.
blank screens but still have audio
mini box continually having to re activated although it says it's connected to main box and has internet connection.
help
@DELIPE try the following...
Unpair their Sky Q remote from the box by holding 4&6
Wait for the remote to flash you should then be able to dismiss the information screen by clicking on Skip & set up later
Hold 1&3 to repair the remote control
If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control your TV.
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
