Can’t change engineer visit

[SG110]

I have an engineer visit booked for Saturday February 15th to install Sky Q TV but I'm trying to change this. I can't do it via the MySky app. It says there are no dates available to reschedule. Sky customer service are no help either when I ring about it.

[PandJ2020]

Ok, I don't think the other customers here can do anything more.  You'll have to persevere with contacting Sky directly.

[oldfella]

---

@SG110 wrote:

I have an engineer visit booked for Saturday February 15th to install Sky Q TV but I'm trying to change this. I can't do it via the MySky app. It says there are no dates available to reschedule. Sky customer service are no help either when I ring about it.

---

Hi @SG110 

If there are not any alternative dates there is not a lot you can do apart from cancel it.

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment