Discussion topic: Can't access recordings

This message was authored by: Lesley89 · ‎18 Dec 2024

Hi I can't access my recordings on sky Q? Anyone experiencing this and how can I fix it.

This message was authored by: nolte · ‎18 Dec 2024

It may be a hard disk problem.

What happens if you try to pass or rewind live TV?

Please see https://www.sky.com/help/articles/sky-q-hard-drive-errors

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This message was authored by: lettice · ‎18 Dec 2024

Are you getting any errors on screen when trying.

Have a read of both these Sky Q help articles, which tend to lead to a reset of hard drive, if cannot be fixed by a restart of your Sky Q box.

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-recordings-and-downloads/fix-a-pro...

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This message was authored by: Lesley89 · ‎18 Dec 2024

Thank you both all fixed

Discussion topic: Can't access recordings

Can't access recordings

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