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Discussion topic: Buffering issues with apps

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This message was authored by: Justplumb

Buffering issues with apps

Any ideas how to stop the contant buffering when using apps like amazon prime and netflix. ??

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This message was authored by: oldfella

Re: Buffering issues with apps

Posted by a Superuser, not a Sky employee. Find out more

@Justplumb wrote:

Any ideas how to stop the contant buffering when using apps like amazon prime and netflix. ??


hi @Justplumb 
Normally it is solely dependent on how well your Q box is connected to your WiFi and what Broadband speed the Q box is receiving.

Open your Netflix on your Q box and go to the left hand Netflix menu.  Scroll down and select Get help.

On the next screen there is an option to check the broadband speed your Q box is receiving.

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This message was authored by: Justplumb

Re: Buffering issues with apps

Thanks, the connection speed is 52.93

This message was authored by: Donna137

Re: Buffering issues with apps

Yes buffering when using apps 

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