Broken sky q box

[54321andy]

My SkyQ box isn't working. I've followed all of the help guides and it still won't switch on. It is stuck on the red light with the blue Q going on and off. 

[oldfella]

---

@54321andy wrote:

My SkyQ box isn't working. I've followed all of the help guides and it still won't switch on. It is stuck on the red light with the blue Q going on and off. 

---

Hi @54321andy 

Have you worked completely through the following link?

https://www.sky.com/help/articles/sky-q-box-wont-turn-on 

[Daniel0210]

@54321andy 

Try the troubleshooting here

https://www.sky.com/help/articles/sky-q-box-wont-turn-on-t2