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Discussion topic: Broadband

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This message was authored by Dicker This message was authored by: Dicker

Broadband

While having trouble with connection between the Main Q box and my mini boxes I found out that my Main box keeps changing to an unknown internet connection 

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This message was authored by nigea99 This message was authored by: nigea99

Re: Broadband

Posted by a Superuser, not a Sky employee. Find out more

@Dicker wrote:

While having trouble with connection between the Main Q box and my mini boxes I found out that my Main box keeps changing to an unknown internet connection 


hi @Dicker 

 

Who is your broadband/Home wifi supplier - if it is not SKY then the minis do not use your wifi but instead a wifi Signal that the Main box generates, so this is likely to be th enetwork you are seeing.

 

If you are hving problems check for anything that could be casuing interference etc. - Home DECT phones are known to be one culprit  

Dicker
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This message was authored by Dicker This message was authored by: Dicker

Re: Broadband

Thanks for your reply 

when I go to settings on my main box and check,it shows a sky internet connection,I then change it back to my BT account and my mini boxes work again

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