Broadband interference from neighbour

[Saffron6]

My SkyQ box drops connection from my Virgin router to my neighbours sky router 

[xenon81]

Are you certain it's your neighbours network? Sky Q boxes usually show the name of their internal mesh network (something like SKY13579) and people often assume it must be their neighbours network, but it's not. 

[Saffron6]

Thanks & yes that appears so after speaking to my neighbour yesterday !.  How do I fix the issue ?

[PandJ2020]

Can you connect via Ethernet?

As a non-Sky broadband it will only connect on 2.4GHz.  Try changing the channel to avoid interferring with the neighbours.  (Or they change theirs)

[Saffron6]

Ethernet not possible & have found out that my neighbour  broadband is Virgin so no iterference from them 

[PandJ2020]

---

@Saffron6 wrote:

...my neighbour  broadband is Virgin so no iterference from them 

---

Not sure how you conclude that.  The routers are sharing the same spectrum.

Try changing the 2.4G channel.