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Discussion topic: Broadband connection keeps being lost by Sky Q box

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This message was authored by LizS This message was authored by: LizS

Broadband connection keeps being lost by Sky Q box

I can Connect my sKy Q box to my BT broadband but each time or most days I am needing to reset and reinput the password for the Wi-Fi which is really annoying. Each time I do this it works so it is not broadband issue but a Sky Q issue. Can you fix this without needing an Ethernet connection 

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This message was authored by Chodley This message was authored by: Chodley

Re: Broadband connection keeps being lost by Sky Q box

Posted by a Superuser, not a Sky employee. Find out more

@LizS wrote:

I can Connect my sKy Q box to my BT broadband but each time or most days I am needing to reset and reinput the password for the Wi-Fi which is really annoying. Each time I do this it works so it is not broadband issue but a Sky Q issue. Can you fix this without needing an Ethernet connection 



I couldn't and ended up  using an ethernet connection to a wifi mesh node, along with powerlines for the minis.

 

Many threads on this topic. Some have been able to improve it.

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