@mandyx wrote:
An engineer came out but couldn't fix problems when will it be fixed
q mini boxes won't connect and says I haven't got permission to use them so I have no internet and no one can watch tv anywhere else in the house
Sadly, as we are mostly just other customers, I'm not sure we will be able to offer more help over an engineer who has physically been to your property.
Have you tried following the instructions to reactivate the connection between the main Q box and the next closest Q mini? If not, might be worth a go?
Try the instructions half way down this page.
——————————————————————————————————————————————————
sky Q 2 TB | sky Q Mini | sky Mobile | EE Full Works FTTC | LG B6 OLED | SONOS Beam 2
If you found my post helpful, please give it a like.
If my post helps solve your issue, please use Mark as Answer to assist others.
Please Note: I am not a sky employee, just a customer the same as you.
