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Discussion topic: Box wont connect to wifi

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This message was authored by: Hobdeycanale

Box wont connect to wifi

I have just had a new 2tb box as first control stopped working  then sky stopped working. Now sky back on but wont connect to the internet via wifi. Wont pair viewing card. Tried wps. Tried saying its not sky so it finds the network put in password but wont connect. 

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This message was authored by: Laing1

Re: Box wont connect to wifi

Posted by a Superuser, not a Sky employee. Find out more

@Hobdeycanale wrote:

I have just had a new 2tb box as first control stopped working  then sky stopped working. Now sky back on but wont connect to the internet via wifi. Wont pair viewing card. Tried wps. Tried saying its not sky so it finds the network put in password but wont connect. 


@Hobdeycanale if Sky is your broadband provider what router do you have black or white ?


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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