Box won’t turn on

[Trcypenny1]

My box will not turn on the red light is there and the blue ring is flashing on and off.  We have turned off left a while and tried again, we have also. Unplugged left a while and turned on but nothing

[Quoman7]

---

@Trcypenny1 wrote:

My box will not turn on the red light is there and the blue ring is flashing on and off.  We have turned off left a while and tried again, we have also. Unplugged left a while and turned on but nothing

---

Hi @Trcypenny1 I will escalate this to our community chat for you. Please look out for an email or blue chat bubble.

[Tom-W19]

Thanks for escalating. We've sent an invite to @Trcypenny1.

[Mr+Flibbles+86]

We are still looking to help you Trcypenny1. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks