Box won’t connect despite correct password

[TT57]

My Internet dropped out the other day (not sky) since it's come back on my sky Q box and mini Bix I can't get back on to the Internet Evan though the password is 100% correct. I've followed all help on the site I.e resetting everything but nothing works. Everything else in my house works and connects to the Internet fine? Can anyone help with any other solutions? Thanks 

[Brill+Gill]

Hi @TT57, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141