23 Jan 2025 11:26 AM
I have a booster box in my dining room for my 2nd television but there's only two green lights on and it's not showing a connection light, I've tried switching off and back on but to no avail and I was wondering if I need a new booster box any help would be much appreciated thanks
23 Jan 2025 01:17 PM
Posted by a Superuser, not a Sky employee. Find out more
@GrumpyGramps74 wrote:
I have a booster box in my dining room for my 2nd television but there's only two green lights on and it's not showing a connection light, I've tried switching off and back on but to no avail and I was wondering if I need a new booster box any help would be much appreciated thanks
Assume this is a Sky Q WiFi booster .
Assuming the main Q box is connected correctly you need to set up the Q booster as follows.
Position the booster approx midway between the main Q box and the mini.
Tip: Need to move your booster after you've connected, don't worry it will automatically reconnect when its moved as long as its within range of your main Q box.
Then carry out a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with Q device,
You will be asked to press the WPS button on the Q booster box (not the mini as the Network reset will start the mini WPS automatically).
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