@3209Claire wrote:
My sky q box keeps turning off I have checked that it is not in eco mode, I have to unplug and restart it every time I turn the tv on, now I just have a blank screen
There's been a few issues reported which although varying in symptoms do seem linked to an HDMI handshake issue. I've had the 'black screen' when waking up 3 or 4 times where I've had to reboot. The 'programme not available' issue may be linked to the same but they're all reliant (hopefully) on a new software update which is being tested as we speak by Sky and some of the Superuser customers on here.
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Not a Sky employee
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Sky Q with 2GB UHD box wired to the Sky Max router
Samsung S95C TV, HDMI to Sonos Beam Gen 2
Sky FTTP 500Mb to Max Hub (WiFi disabled)
Pair of TP-Link Deco BE65's in AP mode used for WiFi access, main Deco hardwired to Max hub
