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Discussion topic: Black screen

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This message was authored by: Gerry57

Black screen

Tv screen frequently goes black, message appears, HDMI 1080HD, picture and sound  come back on, then same happens

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This message was authored by: hrai

Re: Black screen

It sounds like a HDMI handshake issue (The TV and Sky box are losing connection every so often so have to re establish a link - think of like your mobile /tablet having to reconnect to wifi)

 

First just try removing and reinserting the HDMI -  quick but surprisingly effective.

Second try turning off the Sky box at the mains, wait a minute and turn it back on and let it reboot. (There's a reason why "have you tried turning it on and off" is an IT staple!)

Next try a different input on your TV. (If that works the TV probably has a fault sadly)

The next step would be to get a different HDMI cable.

 

If none of the above works that would point to a fault with the Sky box and a call to them 

 

 

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