BBC App problems

[ihlapl]

On both my main Sky Q box and a mini box unable to log into BBC iplayer as no code appears but just gets circle that keeps on going round.

Tried refreshing apps but no difference and then reset sky Q box using hidden features but the problem is still there.

So it appears to be a problem with the app so how can you reload just this app as all others  work correctly.

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.