Audio visual out of sync.

[Live+pause+is+not]

Audio goes out of sync weekly, I reboot the sky Q box, this corrects the problem then a week later needs rebooting again. 

[Brill+Gill]

Hi @live+pause+is+not, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141