Apps

[Busyone]

Can someone help me please recently new to sky since having the box none of my apps on it will work it keeps telling me to upgrade my package, I have sky cinema and others bit unable to use them 

[caesarome]

Is this to do with the apps on your Sky Q box ?

[Busyone]

Yes. Using sky itself to if I'm trying to watch a film on sky cinema it is telling me to phone and upgrade 

[caesarome]

I have moved this to the Sky Q forum.

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Greenfingers001]

Thanks for escalating this. We’ve sent an invite to chat.