Apps on a new box

[Steve2710]

Fitted a new sky Q box and all my apps have gone. How do you get them back?. 

[nigea99]

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@Steve2710 wrote:

Fitted a new sky Q box and all my apps have gone. How do you get them back?. 

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hi @Steve2710 

As you have found, the chances are that the software & apps are not fully up to date :

To check & refresh if needed follow all the steps on this link (skipping any that are OK):
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks


Please note that the step to refresh apps often does not action immediately and may take several hours before it does