Apps not loading

[Kayla1996]

Is anyone else's apps not working? My netlifx, Disney and YouTube won't work at all! All I'm getting is this app won't work

[Laing1]

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@Kayla1996 wrote:

Is anyone else's apps not working? My netlifx, Disney and YouTube won't work at all! All I'm getting is this app won't work

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@Kayla1996 have you tried rebooting your router

then when thats back up and running 

rebootyour main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

If that doesn't work 

you could try refreshing the apps in the engineers menu

To enter the engineers menu do the follow
press the home button then scroll down to setting and hi-light
do not press select/enter but press 001 then select this takes you into the engineers menu

scroll down to apps > refresh