App’s buffering

[S.D.]

For years now we have issues with all app's buffering via our sky Q box, very frustrating and I am the point of giving up and binning the system altogether. We have had SKY Engineers look at it but Sod's Law, it work ok when the are here, but more often than not, we have major issues trying to watch Netflix or bbc iPlayer etc. All during Covid and other times, we have had all four of the family at home and on multiple devices with no Wi-Fi issues on any device apart from apps via the SKY Q box. Any help would be greatly appreciated before the whole lot is decorating the bin!

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147