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Discussion topic: Annoying press red button to watch in ultra hd message

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This message was authored by caesarome This message was authored by: caesarome

Re: Watch in Ultra HD & Recap - Every Five Mins

Posted by a Superuser, not a Sky employee. Find out more

@RichL74 

I have moved your post to this thraed that is already discussing this where a work around has been posted.

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This message was authored by StuN+UK This message was authored by: StuN+UK

Re: Annoying press red button to watch in ultra hd message

Wrong, wrong, & wrong

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Annoying press red button to watch in ultra hd message

Posted by a Superuser, not a Sky employee. Find out more

Watching Sheff Utd v Man City. Recap notification popped up after 7 mins of play, but automatically disappeared after 10 seconds. Came back up after 13 mins of play and again disappeared automatically. Not an issue for me even when it's on. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by displaynameHD This message was authored by: displaynameHD

Re: Annoying press red button to watch in ultra hd message

This is REALLY annoying.

 

For anyone saying "Why not pause it for a second or two".. We shouldn't have to.

 

Most people who this annoys are going to be at least mild OCD, I know that's the case with me, and if we don't like the consistent pop-up that comes back even after we dismiss it, then we also don't like watching Live TV behind real time (whether it's one second or ten minutes makes no difference in that sense).

 

Besides which, it's not even the point. This is clearly a bug! It's relentless in its pop-ups. Arghh!! 

This message was authored by BetterRelieved This message was authored by: BetterRelieved

Re: Annoying press red button to watch in ultra hd message

I took video from the start of the Sheff v City match. 3 pop ups in 6 minutes.

This message was authored by Alibear This message was authored by: Alibear

Re: Annoying press red button to watch in ultra hd message

Just adding my name to the list of people unhappy with this over the top advertising by sky after we pay premium prices. Advertise it at the start of each half  it not every two minutes which is what I timed it at. Please a ort it out sky

This message was authored by thesprout766 This message was authored by: thesprout766

Re: Annoying press red button to watch in ultra hd message

Absolutely ridiculous. I don't own a 4k tv and am not interested in a recap of a match I've been watching from the start. I certainly don't need to be told about it every couple of minutes.

This message was authored by Fredski123 This message was authored by: Fredski123

Re: Red button constantly popping up

I have the same problem. 

This message was authored by oj01 This message was authored by: oj01

Re: Annoying press red button to watch in ultra hd message

Posted by a Superuser, not a Sky employee. Find out more

@displaynameHD wrote:

This is REALLY annoying.

 

For anyone saying "Why not pause it for a second or two".. We shouldn't have to.

 

Most people who this annoys are going to be at least mild OCD, I know that's the case with me, and if we don't like the consistent pop-up that comes back even after we dismiss it, then we also don't like watching Live TV behind real time (whether it's one second or ten minutes makes no difference in that sense).

 

Besides which, it's not even the point. This is clearly a bug! It's relentless in its pop-ups. Arghh!! 


@displaynameHD Yes, it's clearly a bug, but the temporary solution of pausing for a couple of seconds works.

On satellite broadcast you're already watching a couple of seconds behind anyway so another couple shouldn't make a lot of difference. 


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This message was authored by keith+hyland This message was authored by: keith+hyland

Sky please stop red button appearing on screen during football matches!!

Sky please stop red button appearing on screen during football matches!! At least make it stay gone once you have pressed cancel ! 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky please stop red button appearing on screen during football matches!!

Posted by a Superuser, not a Sky employee. Find out more

@keith+hyland 

I have moved your post into a thread on this subject. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Ian-82 This message was authored by: Ian-82

Re: Annoying press red button to watch in ultra hd message

Came here to vent my frustration with this pop up, noticed it a couple of weeks ago in terms of the insane frequency they push it on us, mentoned it to my GF during a match last week and within 10mins she was cursing me for bringing it to her attention. It's not just the frequency, the fact it dims part of the screen is really irritating. So intrusive, another own goal from Sky.

This message was authored by Jary1 This message was authored by: Jary1

Re: Annoying press red button to watch in ultra hd message

Sky really needs to stop spamming it's paying customers with the watch in Ultra HD prompts.

the workaround is an insult as we are constantly bombarded with Sky saying **bleep** great it is to watch sport "live".

i know it's already a few seconds behind (I live 180 steps from the Emirates so I know what's live) but this message really detracts from my viewing pleasure.

This message was authored by Coles_F This message was authored by: Coles_F

Re: Annoying press red button to watch in ultra hd message

Very annoying, sky need to sort this, have tried the pause option. 

This message was authored by Qwertyuiop1 This message was authored by: Qwertyuiop1

Re: Annoying press red button to watch in ultra hd message

Totally agree about annoying nature. Was around last year but one-off, cancelled meant stopped. Irritating enough that I'm not watching some games, so calling into question why I pay subscription. 

 

I don't have UHD and no intention of laying out for a new TV just because Sky think I might be missing out. 

Only occurs in football, but if it spreads to other sports I'm moving supplier. 

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