Discussion topic: Amazon prime isn’t working
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Message posted on 01 Jun 2026 02:39 PM
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Amazon prime isn’t working
Since yesterday I've been trying to use my Amazon prime and it says "sorry this app is currently unavailable. Please try again later" the app doesn't even load. The bill is paid so that's not the reason. I can't even screen share from my phone app because it doesn't find my Sky box as an option to connect to.
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All Replies
Message posted on 02 Jun 2026 10:54 AM
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Re: Amazon prime isn’t working
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
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