@Joining+Virgin wrote:
Live football is totally unwatchable. It keeps buffering. Brand new Sky router and full fibre 500mbs.
It's appalling.
OK.
Is this a Sky Q query or a broadband one?
Have you run the service checker in 'MySky' to see if any issues are reported? Have you power cycled your Q box, router and ONT?
Does it buffer when watching on other devices such as a tablet?
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LG B6 OLED 55” | LG UP75 LCD 43” | sky Q | sky Q Mini | SONOS Beam 2 | Apple TV 4K | EE Full Works FTTC
