This discussion topic has been answered Discussion topic: Alexander
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Message posted on
13 Oct 2023
01:54 PM
- last edited:
13 Oct 2023
02:21 PM
by
Kelsingra
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Hi (Removed), could you send packaging to return my sky w box, as I never received any packaging or or paid stickers for posting, I changed to sky puck so packaging wouldn't fit to return sky q thanks
Moderator note: Removed personal/identifiable details
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Message posted on 13 Oct 2023 01:58 PM
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Your post has been temporarily removed as it contains your address.
You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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Message posted on 13 Oct 2023 01:58 PM
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Your post has been temporarily removed as it contains your address.
You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband
If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 13 Oct 2023 03:35 PM
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Re: Alexander
Thankyou for you're help
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