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This discussion topic has been answered Discussion topic: Alexander

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This message was authored by: pattyoneone1

Alexander

Hi (Removed), could you send packaging to return my sky w box, as I never received any packaging or or paid stickers for posting, I changed to sky puck so packaging wouldn't fit to return sky q thanks

 

 

Moderator note: Removed personal/identifiable details


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This message was authored by: Daniel0210 Answer

Re: Alexander

Posted by a Superuser, not a Sky employee. Find out more

@pattyoneone1 

Your post has been temporarily removed as it contains your address.


You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: Daniel0210 Answer

Re: Alexander

Posted by a Superuser, not a Sky employee. Find out more

@pattyoneone1 

Your post has been temporarily removed as it contains your address.


You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging so DMs are switched off

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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This message was authored by: pattyoneone1

Re: Alexander

Thankyou for you're help 

 

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