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This message was authored by: Wendywoo82

Adding multiroom

Trying to add multiroom to my account via the app, the only option is to add to basket, I've clicked that about 10 times but can't see a basket on the app to continue and nothing else happens when I click add to basket. So confused with how to continue

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This message was authored by: Daniel0210 Answer

Re: Adding multiroom

Posted by a Superuser, not a Sky employee. Find out more

@Wendywoo82 

For Sky Q, where you've posted, it's Multiscreen. You can call Sky and an agent can add it. Remember, subscribing to Multiscreen doesn't automatically add a Sky Q mini box so if that's why you're taking out Multiscreen you'll need to order the mini box(es) as well. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 Answer

Re: Adding multiroom

Posted by a Superuser, not a Sky employee. Find out more

@Wendywoo82 

For Sky Q, where you've posted, it's Multiscreen. You can call Sky and an agent can add it. Remember, subscribing to Multiscreen doesn't automatically add a Sky Q mini box so if that's why you're taking out Multiscreen you'll need to order the mini box(es) as well. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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