Activate Your Streaming Apps

[schoooorty]

I got an email to say I needed to finish setting up my streaming apps. I was sure I had already as I previously paid Disney + direct. When I sign, my account tells me that Disney+ is already mine. Any idea what would have printed the email? 

[TSMandez]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141