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Discussion topic: Account due to terminate

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This message was authored by: Cez+B

Account due to terminate

My contract is due to end on Monday and I am inquiring whether you can come back to me with your best deal on Full fibre broadband and tv entertainment package. 

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This message was authored by: PandJ2020

Re: Account due to terminate

Posted by a Superuser, not a Sky employee. Find out more

@Cez+B wrote:

My contract is due to end on Monday 


Have you contacted Sky to give notice to cancel and had confirmation of this?

 

You also mention 'Entertainment' - that's a legacy package.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Cez+B

Re: Account due to terminate

Yes I have

This message was authored by: PandJ2020

Re: Account due to terminate

Posted by a Superuser, not a Sky employee. Find out more

@Cez+B wrote:

Yes I have


Ok.  You'll have to contact Sky directly as the forum (other customers) cannot offer you any deals.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: stereohaven

Re: Account due to terminate

Posted by a Superuser, not a Sky employee. Find out more

@Cez+B wrote:

My contract is due to end on Monday and I am inquiring whether you can come back to me with your best deal on Full fibre broadband and tv entertainment package. 


Hi @Cez+B 

 

As this is mainly a customer to customer help community, we can't answer I'm afraid. But most of us know that Sky's best offers tend to come after a contract has ended and a customer has left.

 

Make sure you have checked your communication preferences are set accordingly so Sky can get in touch with offers. More info here: https://www.sky.com/help/articles/update-personal-household-details-sky

 

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This message was authored by: Cez+B

Re: Account due to terminate

What is a legacy package?

This message was authored by: PandJ2020

Re: Account due to terminate

Posted by a Superuser, not a Sky employee. Find out more

@Cez+B wrote:

What is a legacy package?


No longer sold.

 

Current base TV package is 'Signature'.

I am just another Sky customer and my views are my own even if you don't like the answers
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