25 May 2023 07:48 PM
Do I need to return the power cable and hdmi lead as when virgin installed thier box it look like they took the power lead and hdmi lead by accident I am guessing, as realise they were missing when come to packing equipment up
25 May 2023 08:19 PM
Posted by a Superuser, not a Sky employee. Find out moreYou only need to return the box.
You can use whatever boxes you have if you want as this link will help you to print the return label and return it via Royal Mail:
https://www.sky.com/help/articles/return-tv-broadband
Make sure you get and keep proof of posting when sending this off.
25 May 2023 08:21 PM
Cheers for reply will send all equipment in box provided by sky bar the power cable and hdmi lead
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