2.4 or 5

[Bugsy2023]

Hi, which frequency should my sky q 1T be connected to?

When I search for networks only my 2.4 comes up.

[MightyQuinn]

Hi @Bugsy2023   The answer to that depends on your ISP. For Sky Broadband it's 5 GHz and for all other providers 2.4 GHz.

[Bugsy2023]

Thank you, so I have connect via the 2.4 but it’s so slow on downloading programs and also my apps are buffering. I have jurrasic fibre with a speeds in excess of 700mbps.

[MightyQuinn]

Hi @Bugsy2023   If you have a 32B2xx box then it has a 1000 Mbps Ethernet card. The old 32Cxxx only has a 100 Mbps card. Perhaps a WiFi access point connected to the Ethernet port may help or fast power line adapters.

[PandJ2020 · Accepted solution]

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@Bugsy2023 wrote:

Thank you, so I have connect via the 2.4 but it’s so slow on downloading programs and also my apps are buffering. I have jurrasic fibre with a speeds in excess of 700mbps.

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The bandwidth on 2.4GHz is more than enough for downloading.  Download speeds can be throttled at source so increasing the bandwidth won't necessarily assist on the final leg.