08 Jun 2023 04:10 PM
I have been a customer since 1997. I am being charged £15 a month and I only get the free channels ie BBC etc. Why is this? Would I not be better getting Freeview?
08 Jun 2023 04:15 PM
@Gillvt wrote:I have been a customer since 1997. I am being charged £15 a month and I only get the free channels ie BBC etc. Why is this? Would I not be better getting Freeview?
Sounds like you're on the Sky Essentials package which gives you access to free-to-air channels with recording capability on your Q box. That's what you're paying £15 for.
You could get Freeview instead if you have an aerial. It's free, funnily enough.
08 Jun 2023 04:23 PM - last edited: 08 Jun 2023 04:24 PM
Posted by a Superuser, not a Sky employee. Find out more
@Gillvt wrote:
I am being charged £15 a month and I only get the free channels ie BBC etc. Why is this?
That's what Sky calls 'TV Essentials': Freesat on a Q box with access to recording/playback and apps.
https://www.sky.com/help/articles/tv-essentials
They don't really market this: did you perhaps choose to move to it to save cost?
08 Jun 2023 04:24 PM
Posted by a Superuser, not a Sky employee. Find out more
@SlenderRobert wrote:
@Gillvt wrote:I have been a customer since 1997. I am being charged £15 a month and I only get the free channels ie BBC etc. Why is this? Would I not be better getting Freeview?
Sounds like you're on the Sky Essentials package which gives you access to free-to-air channels with recording capability on your Q box. That's what you're paying £15 for.
You could get Freeview instead if you have an aerial. It's free, funnily enough.
Or if you don't have a terestrial aerial you could use your existing dish for Freesat BUT if you do then you would have to change the LNB in the dish or buy a 4K freesat box.
08 Jun 2023 04:31 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Gillvt You are basically renting the box and getting support including a free replacement if it breaks down. The alternative is to buy a 4K Freesat box using the same LNB. You can buy one for about 17 months of renting one from Sky but are liable for the cost of breakdowns etc.
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