Sky protect firmware update

[Jackie1770]

Hi All. I recieved my skyprotect equipment and all set up well

.only issue is the camera requested firmware update. Issue is 20 mins now and still showing firmware update in progress..

Surely it shouldn't be this long?

[lettice]

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@Jackie1770 wrote:

Hi All. I recieved my skyprotect equipment and all set up well

.only issue is the camera requested firmware update. Issue is 20 mins now and still showing firmware update in progress..

Surely it shouldn't be this long?

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Is this the indoor camera?
The latest firmware update is 5.30.0.293

Yo can check this from the app, select the indoor camera, select gear icon top right, scroll down and select diagnostics.

Would suggest selecting reboot indoor camera from the above gear icon selected page.

[Nearmoor]

done all the above still no joy , started firmware update thenit failed now the camera won't work at all