Discussion topic: Problem
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Message posted on 25 Sep 2024 09:24 PM
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Problem
Can't connect to sky protect app just keep getting error message unable to connect try again later phones all upto date tried everything apart from ring them in the morning as it's shut till 8am
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All Replies
Message posted on 25 Sep 2024 09:58 PM
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Re: Problem
My Sky Protect logged me out about half hour ago.
Could not log in on any of my devices I have the app.
But just been able to and all is fine now.
All the sensors were offline.
So had to wake them all up, by opening and closing doors and wiping the leak ones.
The doorbell and indoor camera were fine and the indoor camera and its hub bridge were both showing a good blue.
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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