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Discussion topic: Over an hour wait for emergency response to answer phone

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This message was authored by: Seashell1

Message posted on ‎26 Nov 2025 09:45 AM

Over an hour wait for emergency response to answer phone

Emergency assist absolutely shocking. Called out and company balls the job up twice and when I told the guy what to order as I googled it on baxi they weren't happy . But now been on hold since 8am to get to talk to someone. **bleep** service 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎27 Nov 2025 10:22 PM

Re: Over an hour wait for emergency response to answer phone

Posted by a Superuser, not a Sky employee. Find out more

Sorry @Seashell1 but your post isn't very clear as to what has happened with Sky Protect ?

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