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Discussion topic: Getting error when trying to log onto the app

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This message was authored by: Christyyclem

Message posted on ‎30 Sep 2025 07:15 PM

Getting error when trying to log onto the app

help as not sure what to do it's not letting me log in

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This message was authored by: lettice

Message posted on ‎30 Sep 2025 07:34 PM

Re: Getting error when trying to log onto the app

Posted by a Superuser, not a Sky employee. Find out more

Assuming you can login to MySky with your Skyid?

 

If so, best to email the Sky Protect team to ge5 them to check why you cannot log into the app.

The email address is within this Sky Protect help article;

 

https://www.sky.com/help/sky-protect/smart-tech-install-troubleshoot-nav/articles/sky-protect-get-in...

 

 

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