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Discussion topic: Fees

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This message was authored by: Leanne22188

Message posted on ‎29 Dec 2025 04:05 PM

Fees

Why am I paying insurance and still have to pay am upfront cost of 100 pound to get it repaired. What's the point of the monthly payments. 

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Avatar for Laing1
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This message was authored by: Laing1

Message posted on ‎31 Dec 2025 06:05 PM

Re: Fees

Posted by a Superuser, not a Sky employee. Find out more
@Leanne22188 wrote:

Why am I paying insurance and still have to pay am upfront cost of 100 pound to get it repaired. What's the point of the monthly payments. 

@Leanne22188 you'll need to provide more information ie what insurance you have and what device you are claiming for etc 


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Message posted on ‎31 Dec 2025 07:58 PM - last edited: ‎31 Dec 2025 07:59 PM

Re: Fees

Posted by a Superuser, not a Sky employee. Find out more

@Leanne22188 

 

That's known as an 'excess' and is a standard component of many forms of insurance.

 

https://www.moneyhelper.org.uk/en/blog/insurance/what-is-excess-insurance 

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