I have been trying since Jultti get someone at Sky to help explain why my doorbell is showing Limited Functionality.
I found the answer myself through various discussions yet still not one single so called " expert " at Sky could understand my issue. I explained to them early on in July that I had been a previous Home Insurance customer and it seemed this was causing the problem but still not one " expert " could offer any solution. I got so frustrated I asked them to cancel my new subscription , which they said they had and assured me that would be it . Needless to say it wasn't and they went ahead and took the £5 subscription fee from my account .
Today I have sent them a request to purge my old insurance profile which seems to be causing the issue . We shall see if they can manage to do this.
