0

Discussion topic: Sky doorcbell

Reply
This message was authored by: Sue19671

Sky doorcbell

Will not connect

Reply

All Replies

This message was authored by: lettice

Re: Sky doorcbell

Posted by a Superuser, not a Sky employee. Find out more

Not much to go on from your post.

Assuming it's your doorbell is having issues connecting with your Chime.

 

Is the Chime showing a blue light?

Some help on positioning of the Chime for the doorbell to keep and maintain a stronger connection;

Keep the Doorbell and Chime within 5m of each other. Go no further than 8m.

Place the Chime out in the open, not behind furniture or in a cupboard.

Try  and create a good line of sight between the two devices. Connection will be stronger if there are as few walls between the devices and avoid having any large furniture in the way.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
Reply