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Discussion topic: Re: Smart doorchime

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This message was authored by: Andy742

Re: Smart doorchime

Sometimes is says zero on the app when the doorbell is fully charged. Mine updates after 24 hours. 

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This message was authored by: lettice

Re: Smart doorchime

Posted by a Superuser, not a Sky employee. Find out more

This sounds like the app or doorbell may be losing connection briefly and not showing the charge correctly.

It should not take 24 hours to update the charge percentage.

 

Try a reboot of the doorbell from within the app, making sure the Chime is showing a blue light.

 

Would suggest force closing the app from the app settings if it's on an Android phone and using the app switcher and swiping away the app if it's on iOS or IPadOS.

 

 

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