This discussion topic has been answered Discussion topic: My television has stopped working

This message was authored by: Sasha2008 · ‎09 Apr 2024

My Samsung tv is not working whilst watching it made a popping sound and the screen went blank and now it doesn't work

This message was authored by: TimmyBGood · ‎09 Apr 2024

Assuming you have Sky Protect Device Insurance, see the 'making a claim' section here:

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: TimmyBGood · ‎09 Apr 2024

Assuming you have Sky Protect Device Insurance, see the 'making a claim' section here:

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

This message was authored by: AndyH23 · ‎06 Jun 2024

Did you get this sorted through sky protect?

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