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Discussion topic: Ipad repair

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Avatar for Jodie+Clarke
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This message was authored by: Jodie+Clarke

Message posted on ‎12 Jun 2023 11:23 PM

Ipad repair

Hello, I sent my iPad off for repair through sky protect insurance that we pay and they sent my iPad back not repaired and said they could not do it? I'm rather confused as to why this couldn't be done when we are paying 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎13 Jun 2023 09:48 AM

Re: Ipad repair

Posted by a Superuser, not a Sky employee. Find out more

You would need to ask Sky Protect as only they can explain why it was sent back to you unrepaired. You could try the live chat that is available via the Sky Protect app.

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Avatar for lettice
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This message was authored by: lettice

Message posted on ‎13 Jun 2023 11:49 AM

Re: Ipad repair

Posted by a Superuser, not a Sky employee. Find out more

For the Sky Protect device insurance product repair service queries you will need to use the Contact Us link on this page to call Sky (D&G)

Contact us | SKY Protect

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