1

This discussion topic has been answered Discussion topic: First time charging

Reply
This message was authored by: Dalt1

First time charging

Had my video bell on charge for the first time . Been charging for 12hrs and still on 14%. Also doesn't pick up all motion of people coming up my path , just now and again 


Best Answers
This message was authored by: lettice Answer

Re: First time charging

Posted by a Superuser, not a Sky employee. Find out more

For your capturing your path, have a read of this article on working with the activity zone.

 

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-doorbell-and-chime-nav/sky-smart-home-doo...

 

For your charging issue.

Did you use the charging cable supplied and plug one end into the Chime. You can plug into another device charger to charge, but the Chime does offer a faster charge. Some other charger devices might take longer to charge the doorbell.

Plus, next to the charger point on the doorbell is an on/off switch, turn it off for ten minutes and put back in charge.

A full charge from 0-10% should take about 6-8hours.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: lettice Answer

Re: First time charging

Posted by a Superuser, not a Sky employee. Find out more

For your capturing your path, have a read of this article on working with the activity zone.

 

https://www.sky.com/help/sky-smart-home-nav/sky-smart-home-doorbell-and-chime-nav/sky-smart-home-doo...

 

For your charging issue.

Did you use the charging cable supplied and plug one end into the Chime. You can plug into another device charger to charge, but the Chime does offer a faster charge. Some other charger devices might take longer to charge the doorbell.

Plus, next to the charger point on the doorbell is an on/off switch, turn it off for ten minutes and put back in charge.

A full charge from 0-10% should take about 6-8hours.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read

Did this answer not help you?

Reply