This discussion topic has been answered Discussion topic: First time charging
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 25 Sep 2026 10:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Had my video bell on charge for the first time . Been charging for 12hrs and still on 14%. Also doesn't pick up all motion of people coming up my path , just now and again
Best Answers
Message posted on 26 Sep 2026 07:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
For your capturing your path, have a read of this article on working with the activity zone.
For your charging issue.
Did you use the charging cable supplied and plug one end into the Chime. You can plug into another device charger to charge, but the Chime does offer a faster charge. Some other charger devices might take longer to charge the doorbell.
Plus, next to the charger point on the doorbell is an on/off switch, turn it off for ten minutes and put back in charge.
A full charge from 0-10% should take about 6-8hours.
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 26 Sep 2026 07:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
For your capturing your path, have a read of this article on working with the activity zone.
For your charging issue.
Did you use the charging cable supplied and plug one end into the Chime. You can plug into another device charger to charge, but the Chime does offer a faster charge. Some other charger devices might take longer to charge the doorbell.
Plus, next to the charger point on the doorbell is an on/off switch, turn it off for ten minutes and put back in charge.
A full charge from 0-10% should take about 6-8hours.
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
Sky Ultrafast + using Sky SR203 hub. Sky Mobile unlimited data. Sky Smart Home - Bundle Smart Home plan +
My good journey to Sky Stream from Sky Q. Click here to read
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page