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This discussion topic has been answered Discussion topic: Doorbell charging issues

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This message was authored by: fatcobra

Re: Doorbell charging issues

mine charges ok i turn it off plug it in and 24 hours later i am on 100% i had problems at first but it seems ok now 

This message was authored by: Tony123412234

Re: Doorbell charging issues

Posted this over a year ago

sky doorbell was beyond useless 

if I were you switch to Ring, 1000% better and cheaper

This message was authored by: Maggie123

Re: Doorbell charging issues

Solid yellow lights showing been on for 8 hours and still only showing battery at 16%

This message was authored by: Maggie123

Re: Doorbell charging issues

Doorbell was showing battery at 16%

Been on charge for 8 hours and still showing 16% 

Solid  Yellow light Been showing all that time 

This message was authored by: Maggie123

Re: Doorbell charging issues

I have just sent message issued 

This message was authored by: lettice

Re: Doorbell charging issues

Posted by a Superuser, not a Sky employee. Find out more

@Maggie123 wrote:

Solid yellow lights showing been on for 8 hours and still only showing battery at 16%


Can you try turning the doorbell off for ten minutes using the on/off switch at back of doorbell and connect to charging again.

 

How are you charging?
Assume  you are using  the charging cable supplied.

That one does work well and should charge in about six to eight hours from around 10% of charge when connected to the Chime USB port.

 

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This message was authored by: Maggie123

Re: Doorbell charging issues

Did what you suggested turned doorbell off reconnected twas flashing blue and yellow but gone permanently yellow again after 2 hours 

This message was authored by: Highlinder

Re: Doorbell charging issues

Posted by a Superuser, not a Sky employee. Find out more

@Maggie123  If when it does go that solid colour then leaving it for the standard 8 hours to charge then it should be ready for use after that and should refresh on the app reading 100%.

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