Discussion topic: Change insured device on Sky Protect
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Message posted on 26 Dec 2024 11:00 AM
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Change insured device on Sky Protect
I have Sky Protect. I have 4 devices insured.
I want to change one device (from an old TV to an iPhone).
All help and app solutions point me at phoning Sky to upgrade my policy to add a further device.
I was told explicitly when I bought the policy I could change devices, and change it on line... not have to phone, go through call waiting then get some hard sell.
Anyone done what I need to do without going through all that pain?
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Message posted on 27 Dec 2024 06:53 AM
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Re: Change insured device on Sky Protect
The contact number to ring for Sky Protect device insurance, is in this Sky help page, listed under 'I'm upgrading or changing my equipment';
https://www.sky.com/help/articles/sky-protect-frequently-asked-topics
Sky Stream with two pucks via wifi (former Sky Q and Sky+ customer).
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Message posted on 27 Dec 2024 08:06 AM
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Re: Change insured device on Sky Protect
Thanks for that.
So the person who signed me up misinformed me and I have to jump through these hoops...
Anyhoo, thanks again
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